We at Veetrag Linen know how important it is to receive your purchased products in the finest condition, and on time. So we use a large network of couriers to deliver your products to you as early as possible.
- Depending upon the location, the product is delivered to you in 10-12 workings days after it has been dispatched from our warehouse
- Free shipping is available on all products, subject to a minimum order value.
- The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
Images & Representations of Products/Services
- Product Images are indicative in nature
- Actual Product may differ from the image. Please refer the product specification for the product. All the products are handmade of natural linen sorted pieces, therefore can vary in color and structure from product to product and collection to collection. These minor variations should be viewed as unique characteristics and not as defects.
What are the charges and time taken for a product to be delivered in countries other than India?
- International orders are usually delivered within 10-12 business days
- International shipments are not eligible for returns or exchange
What is the return policy for international orders?
For all international orders, customers have to return the products themselves. Custom/Duties are charged once the parcel reaches its destination country, or, when returned/Self-ship. These charges must be paid by the customer. Unfortunately, we have no control over these charges. The order needs to be sent back to the following address: 31-1, Light Industrial Area, New Power House Road, Jodhpur, Rajasthan 342003. Once we receive the product, we will process the refund within 3-5 business days.
How do International Taxes and Duties work?
Any customs or import duties are charged once the parcel reaches its destination country. These charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges and cannot tell you the cost as it varies from country to country.
What delivery methods do you use and what should I do if my product is tampered?
We partner with registered international courier companies to deliver your order. At the time of delivery, if the packaging looks damaged or tampered, please do not accept the package and mail us at [email protected]
What are the payment options available for international orders?
Paypal is the only option available for international orders.
How Long will it take to receive ordered products?
For International Shipping, the average delivery time is 10-12 days depending on the country of residence.
What delivery methods do you use for international shipping?
All International orders are sent through DHL.